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Client Experience Coordinator

Emilea Smith

Emilea thrives on empowering individuals through their health and wellness journeys. With a passion for innovation and a compassionate approach, she excels at simplifying care options and reducing stress for her clients. Her relationship-centered approach prioritizes optimizing client experiences and streamlining systems to ensure seamless service delivery. Emilea builds trust through warm, efficient communication and is adept at collaborating with clients, clinicians, and cross-functional teams in fast-paced, high-accountability environments.

In 2011, Emilea earned a Bachelor of Arts in International Development (Honours) from the University of Guelph, which shaped her holistic perspective on health and wellness. Her diverse professional background includes experience in mental health program design and work with remote Indigenous communities in Northern Ontario. As a Program Development Coordinator, she led a transformative initiative to optimize workflows across five fly-in Indigenous community programs, improving the delivery of culturally appropriate mental health services. She also managed youth wellness programs with Right to Play International, overseeing program delivery, staff, budgets, and stakeholder relationships across Ontario, New Brunswick, and Labrador. Additionally, Emilea has expertise in designing and facilitating programs for high-risk youth and she excels in problem-solving while fostering meaningful connections across diverse stakeholder groups.

Outside of work, Emilea leads an active lifestyle. She dances with Momentum Dance Toronto, teaches yoga and meditation at Altea Active, is a stepmother to a young hockey enthusiast, and enjoys family adventures whenever possible.

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We would like to acknowledge, with gratitude, that Harrison Healthcare operates on the traditional, ancestral, and unceded territories of many Nations. In Vancouver, we acknowledge the Musqueam, Squamish, and Tsleil-Waututh Nations. In Calgary, we acknowledge the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe (Stoney) Nakoda Nations, and the Métis Nation (Region 3). In Toronto, we acknowledge the Mississaugas of the Credit, the Anishnaabeg, the Haudenosaunee, and the Huron-Wendat peoples, whose shared territory is covered by the Dish with One Spoon Wampum Belt Covenant and Treaty 13. With appreciation, we recognize that these lands have been stewarded by these Indigenous communities since time immemorial and continue to be home to many diverse First Nations, Inuit, and Métis peoples.
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