Client Experience Careers at Harrison
CLIENT EXPERIENCE TEAM
A Passion for Creating Memorable Experiences
Our Client Experience team ensures that both clients and guests receive an excellent first impression of Harrison Healthcare. We educate new and prospective clients about what to expect from the extensive range of programs and services available. We address any questions regarding the clinic and our unique care model to ensure clients are well cared for from the start.
We offer support in enrollment, retention, quality assurance, and renewal services, as well as day-to-day communication with clients. Our team works in close collaboration with our colleagues in business development, finance, and clinical care. Together, we adopt an empathetic approach to client feedback, which fosters positive outcomes for everyone involved.
Available Client Experience Team Positions
We always welcome applications from passionate individuals eager to make a positive impact. Our team continually seeks talent to support our mission, and we’re interested in learning how your skills and commitment can contribute to our success.
A Client-Centered Experience
In addition to understanding the ins and outs of the Centre, possessing the skills of an active listener, an educator, and a consummate professional is important for a Client Experience Coordinator.
The Client Experience team is a space where passionate individuals contribute to building relationships with clients. We facilitate connections between clients and the healthcare professionals who best meet their unique needs, supporting each client’s experience throughout their journey at Harrison. Client Experience Coordinators are highly valued as members of a respectful and supportive team that empowers one another.
Where You Will Work
We currently operate two Centres in Vancouver and one in Calgary, with plans to expand to Toronto in 2025.
Current Centres in operation:
Locations in development for 2025:
- Toronto (Mid-Town)
- Calgary (Mission)
Connect with Us
Please complete the form below and a member of our People and Culture team will be in touch shortly. We look forward to hearing from you.
Members of the Harrison Team Always:
- Seek out ways to demonstrate our core values of Compassion, Innovation, and Excellence
- Display enthusiasm for delivering personalized care
- Navigate and adapt to clinical challenges
- Foster a forward-thinking approach to healthcare and help drive innovation in the organization
- Lean in to learning and willing to use a variety of technologies
Career Growth and Development
Finding opportunities for career growth is important to the Harrison leadership team, who actively encourage staff to pursue professional development that will benefit the team, our clients, and the organization as a whole. Support for professional development is provided in terms of both time and financial resources.
As ambassadors of Harrison, members of the Client Experience team are encouraged to drive innovation in client service. This represents a unique opportunity for those seeking to influence positive change and discover efficiencies within a growing company.