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Client Experience Coordinator

Claudia Flanagan

Claudia is passionate about helping and advocating for people. She loves working with the team of dedicated professionals who are aligned to a shared desire to provide the best care possible for our clients. It is highly rewarding for her to provide a welcoming and caring environment as she assists clients in their transition to Harrison Healthcare. She is determined to ensure each client is taken care of in a professional, respectful, and caring manner, and that their needs are addressed in a timely fashion. 

Claudia began in healthcare as an administrator in clinical and hospital settings.  An interest in nursing led her to complete her Registered Nurse training at Foothills Nursing School in Calgary, followed by a Bachelor of Nursing Degree at the University of Lethbridge, specializing in critical care.  She worked as a nurse for 10 years, primarily in the ICU where she thrived in the challenging yet collaborative environment. After raising two young children, she shifted careers to work for WestJet as a customer service agent where her passion for helping people was highly valued.

Claudia recognized the challenges in healthcare delivery and navigation and wanted to combine her skills of excellence in customer service, relationship building, and healthcare together. She wholeheartedly supports Harrison’s mission to provide comprehensive, personalized, and compassionate healthcare.

In her spare time Claudia loves to travel. She is active and has a passion for cycling, tennis, golf and watching sports – particularly football. She looks forward to when she can combine it all and spend time with friends and family, particularly her husband and two adult children. 


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: Suite 910 – 517 10th Ave SW

: 403-879-7000

Vancouver (Burrard)

: Suite 500 – 1280 Burrard St

  : 604-753-6000

Vancouver (West Hastings)

: Suite 800 – 900 West Hastings St

: 604-206-8000

All services offered by Harrison Healthcare Inc. are for Canadian residents, and information provided on this site should not be considered solicitation for residents of other countries.

We would like to acknowledge with gratitude that we operate on the traditional, ancestral, and unceded territories of the Musqueam, Squamish, and Tsleil-Waututh Nations in Vancouver, and of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Mountain Nakoda Nations, and the Métis Nation (Region 3) in Calgary. With appreciation, we recognize that these lands have been stewarded by them since time immemorial.

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