Anna compassionately supports clients throughout their healthcare journey by fostering meaningful connections. Her approach centers on understanding each client’s unique needs and providing tailored support to make them feel welcomed and valued. She takes pride in optimizing workflows and contributing to a seamless care experience that prioritizes client comfort and satisfaction. Her commitment to excellent service shines through in her ability to address diverse client concerns and ensure a positive experience from start to finish.

Anna is currently pursuing a Bachelor of Business Administration at Toronto Metropolitan University, building on her strong foundation in client care and administration. Her professional experience includes roles as team lead, aesthetic technician, and Medical Office Administrator at an optometry clinic, where she excelled in client education and improving team efficiency. She also has experience supporting small procedures and managing pre- and post-appointment processes. Before transitioning to healthcare, Anna developed valuable expertise in understanding people and delivering exceptional customer service through her work in retail sales.

Outside of work, Anna embraces an active lifestyle. She can often be found scaling rock climbing walls, planning her next travel adventure, or hitting the dance floor—activities that reflect her energetic personality and zest for life.