Enrollment Coordinator
Opportunity in Calgary
NOW HIRING
Connecting People, Building Trust, Delivering Solutions
At Harrison Healthcare, every client interaction is an opportunity to leave a lasting impression, rooted in compassion, professionalism, and excellence. We provide world-class, personalized healthcare services in a welcoming, concierge-style environment.
We are seeking a highly motivated and detail-oriented Enrollment Coordinator to join our Calgary clinic. This role offers an exciting opportunity to contribute to a growing organization redefining healthcare experience through exceptional, personalized service.
As an Enrollment Coordinator, you will play a pivotal role in supporting the Senior Director of Business Development and Enrollment Associate in managing the enrollment process for prospective clients. You will ensure a seamless and positive experience by providing administrative, organizational, and client service support. Acting as a trusted liaison, you will guide clients through the enrollment process with professionalism, responsiveness, and a strong commitment to Harrison’s value of compassion.
The ideal candidate will possess strong communication and problem-solving skills, excel at multitasking, and thrive in a fast-paced, concierge-style environment. If you are passionate about people and take pride in delivering exceptional client experiences, we want to hear from you!
What We Offer
- Competitive compensation package
- Comprehensive health and dental benefits
- Employer-matched RRSP contributions
- Health spending and wellness accounts
- Annual professional development allowance and paid days
- Reimbursement for professional dues
- A supportive and vibrant workplace culture focused on employee wellbeing
What You Bring & Credentials
- Minimum 2 years’ experience in sales coordination, client service, or administrative roles—preferably in healthcare, hospitality, or concierge environments.
- Proven ability to build trust and rapport quickly, with outstanding interpersonal and communication skills.
- Passion for people and a natural ability to make others feel seen, heard, and valued.
- Strong team collaboration, organizational, and problem-solving abilities.
- Proficiency in computer systems, including CRM platforms and Microsoft Office.
- Ability to manage multiple deadlines and thrive in a fast-paced, dynamic environment.
- Professional written and verbal communication skills.
- A commitment to ongoing learning, improvement, and aligning with Harrison’s values of compassion, innovation, and excellence.
The Role: Enrollment Coordinator in Calgary
• Proactively communicate as the primary point of contact for prospective clients throughout the enrollment process, ensuring a positive and personalized experience with clear instructions and timely support at each stage. • Maintain accurate client records in the CRM ensuring data integrity and confidentiality. • Coordinate with internal teams to facilitate a seamless onboarding experience. Monitor and manage enrollment timelines to ensure they are met. • Resolve client concerns or barriers to enrollment with professionalism, escalating issues when necessary. • Respond promptly with clarity, care, and a high level of service. • Provide regular updates and reports to leadership on enrollment metrics and client feedback. • Identify opportunities to improve the enrollment process and enhance the client experience.
Salary Currency: CAD
Date Posted: 2025-10-08
Posting Expiry Date: 2025-11-07
Employment Type : FULL_TIME
Hiring Organization : Harrison Healthcare
Organization URL: https://harrisonhealthcare.ca
Organization Logo: https://harrisonhealthcare.ca/wp-content/uploads/2020/05/logo-final2.png
Location: PostalAddress, Suite 310 – 2020 4th Street SW, Calgary, Alberta, T2S 1W3, Canada
Experience Required: 24 Months
